EMPOWERED TO COMMIT: UNPACKING THE ROLE OF ENABLING CONTROL AND EMPLOYEE EMPOWERMENT

Abstract

The objective of this study is to investigate the influence of enabling use of control, specifically belief control and interactive control systems, on employee commitment through employee empowerment within the service sector. Data was obtained from key sources, employing a pragmatic approach to enhance research clarity. A self-administered questionnaire was used for data collection, utilizing a convenience sampling technique. The participants included employees from various pharmaceutical firms in Karachi, ensuring that all respondents had at least one year of work experience, regardless of whether they held managerial positions.

To analyze the data, convergent inquiry, discriminant validity, and structural model techniques were applied. The study is limited to assessing correlations among employees across different pharmaceutical organizations in Karachi. Further research is required to expand the scope of this study and explore its implications in diverse industries and cultural settings. The findings indicate that enabling use of control has a significant effect on employee empowerment and employee commitment, reinforcing its importance in organizational management